Privacy Policy

01Introduction

Nexora Media Solution LLC (“Nexora”, “we”, “us” or “our”), based in Dallas, Texas, is a creative agency offering branding, web design, content and marketing services. This Privacy Policy applies to our website at nexoramedia-solution.online and to the services we provide through it.

By visiting our website or contacting us, you agree to the practices described in this policy. If you do not agree, please do not use our website.

02Information we collect

Information you give us

We collect the information you provide when you fill in our contact form, request a quote, subscribe to updates, or communicate with us. This may include:

• Your name and email address
• Your phone number, if you choose to share it
• Your website address and company name
• The content of your message and any project details you send us
• Billing details, when you purchase one of our plans

Information collected automatically

When you visit our website, we and our service providers may automatically collect technical information such as:

• Your IP address, browser type and device type
• The pages you view, the time you spend on them and the links you click
• The website that referred you to us

03How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Prepare quotes, manage projects and process payments
• Send service-related messages, such as project updates and invoices
• Send news and offers, where you have agreed to receive them
• Understand how our website is used so we can improve it
• Keep our website secure and prevent fraud or misuse
• Meet our legal obligations

04Cookies and tracking

Cookies are small text files stored on your device. We use them to keep our website working, remember your preferences and understand how visitors use our pages.

• Essential cookies are needed for the website to work properly.
• Analytics cookies help us see which pages are most useful, using aggregated information.
• Marketing cookies may be used to measure the performance of our advertising, where applicable.

You can control or delete cookies in your browser settings. Blocking some cookies may affect how parts of the website work.

05Sharing your information

We only share your information when it is necessary, and only with:

• Service providers that help us run our business, such as web hosting, email, analytics and payment processing, who may only use your data to provide services to us.
• Professional advisers, such as accountants and lawyers, where needed.
• Authorities, when we are required to do so by law or to protect our rights and the safety of others.
• A successor business, if Nexora is involved in a merger, acquisition or sale of assets.

06Data retention

We keep your personal information only for as long as we need it for the purposes described in this policy, including to meet legal, accounting or reporting requirements. When it is no longer needed, we delete it or make it anonymous.

07Data security

We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

08Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Ask us to delete your information
• Object to or restrict how we use your information
• Receive a copy of your information in a portable format
• Withdraw your consent at any time, including unsubscribing from marketing emails

To use any of these rights, contact us using the details in section 12. We may need to verify your identity before we act on your request. If you are not happy with our response, you may also contact your local data protection authority.

09Children’s privacy

Our website and services are not directed at children under 16, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.

10Third-party links

Our website may contain links to other websites, such as our social media pages. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to read the privacy policy of every site you visit.

11Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. We encourage you to review this page regularly to stay informed about how we protect your information.

12Contact us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch: